Vision
and Role
The
Information Commons aims to be a market leader in the provision
of an innovative new model of information service and educational
delivery with the potential to change and develop to meet emerging
customer needs.
The four Information
Commons within Holmesglen, Moorabbin, Waverley and two at Chadstone
Campus are staffed by a team of highly skilled information management
professionals, information technology experts and educators. Through
this expertise the Commons provides its clients with a specialised
and comprehensive support service. Intrinsic to this high quality
service provision is the ongoing professional development of all
Information Commons staff in order to maximise the potential to
utilise new learning technologies and developments in information
technology and information management.
Continuous improvement
is a key element to the success of the Commons. By actively seeking
feedback from staff, students and clients, this facility provides
high quality customer-focused service in support of the Institute's
teaching and learning needs.
To accommodate
clients' individual learning needs, the Information Commons maximises
access to services and resources at a time and place which suits
their needs. This flexible delivery of services means clients choose
when and where they study, either within the Commons or remotely.
Planning for
the provision of new technology within this environment is process-improvement
driven. Technology is the enabler, ensuring that the Information
Commons environment attracts clients by providing fast, effective
and responsive electronic access to its wide range of online learning
and information services.
Strategic alliances
with business is a key factor in the success of the Information
Commons, providing mutual benefit to both parties. The Information
Commons' state of the art technology provides companies with an
ideal venue to train their staff. The financial support in turn
facilitates the ongoing provision of newer and more responsive information
technology.
ROLE
The Information
Commons provides a technology-rich information and learning environment,
which is responsive to clients needs. The Information Commons has:
- An educational
function through the provision of multimedia training packages
and user support services
- An information
provision function, which utilises electronic, print and audio-
visual resources to service the needs of the Institute.
- A professional
support function, which aims to ensure that students and staff
have the necessary skills and support to utilise information effectively
and appropriately within a learning environment.
The Information
Commons is committed to providing client focused resources and facilities
to support the teaching and learning needs of students and staff
of Holmesglen Institute of TAFE. The Information Commons maintains
appropriate print, audiovisual and electronic resources and is committed
to the identification and utilisation of appropriate new technologies
that improve its customer service and enhance the flexible delivery
of its services and resources.
Teaching is
facilitated through the provision of a well resourced multi-media
learning environment, where both research and technical support
is available for teachers and learners within this facility.
INFORMATION
COMMONS CLIENTS
The Information
Commons clients are:
- Students
from recurrently funded courses and fee for service programs
- Teaching,
administrative and senior management staff
- Students
and staff from other educational Institutions through the CAVAL
Reciprocal Borrowing Scheme
- External
borrowers, including community borrowers and Holmesglen graduates
- External
users of Fee for service programs provided through the Information
Commons
AIMS
OF THE INFORMATION COMMONS
The
Information Commons aims to:
- Provide
a range of electronic and print-based resources which best reflect
the educational and research needs of Information Commons clients
- Actively
contribute to the education process, including on-line learning,
so that courses which are developed and/or delivered through Holmesglen
are capitalising on the range and depth of information resources
and services provided through the Information Commons
- Ensure
that the appropriate information technology infrastructure is
provided and functional, in order that electronic information
resources, application software and multi-media learning packages
are made available both within the Information Commons and remotely.
Technology, within this context, should be an enabler and not
the determinant for decision making
- Promote
an awareness of the importance of information resources and services
to the effective delivery of education within Holmesglen
- Actively
support on-line learning through its resources and services
- Actively
contribute to the entrepreneurial programs of the Institute
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